Privacy Policy

PRIVACY POLICY

Terms of Use on this website (https://www.odc-ny.com) and the purchase of items therein (hereinafter the “Terms”).
Please review these Terms, the Cookies Policy and the Personal Data Protection Policy (hereinafter jointly the “Data Protection Policies”) carefully before using this website. Please be advised that by using this website or placing an order through it, you agree to these Terms and the Data Protection Policies, so if you do not agree with all of these Terms and the Data Protection Policies, please do not use this website.
If you have any inquiries, concerns, or questions regarding the Conditions and Data Protection Policies, you may contact us through the customer service channels indicated in the “contact” section of our website.
The Agreement (as defined below) may be executed, at your option, in any of the languages in which the Terms are available on this website.

Our data

The sale of products through this site is managed by Crosstown s.a.s., Vicolo Perazzolo 1, 35012 Camposampiero (PD) VAT: 04813420280, e-mail address info@odc-ny.com, contact data can be found in the “contact” section of this site https://odc-ny.com/

Your data and your access to our website

Information or personal data provided by you will be processed in accordance with the Data Protection Policies. By using the website, you authorize us to process such information and personal data and you represent that all information and/or personal data provided to us is accurate and true.

Use of our website

By using this website and/or placing orders through it, you agree to:
– make use of the website only to place legally valid consultations or orders without placing any false or fraudulent orders; if there are plausible grounds for believing that an order of this nature has been placed, we shall be entitled to cancel it and inform the relevant authorities; – provide us with your e-mail address, mailing address, and/or other contact information truthfully and correctly specifying that by doing so you consent to our use of this information to contact you (if necessary, please review our Privacy Policy).
If you do not provide us with all the information we will need, we will not be able to follow up on your order.

Manner of finalizing the contract

The information set forth in these Terms and the details contained on this website do not constitute an offer to the public, but merely an invitation to make a contractual proposal. No contract will exist between you and us with respect to any products until your order has been explicitly accepted by us. If your offer is not accepted and a charge has already been made to your account, the amount of the same will be returned to you in full.
To place an order, you will need to follow the online purchasing process and click “Authorize Payment.” You will then receive an e-mail confirming that we have received your order (the “Order Confirmation “).

Product availability

All product orders are subject to product availability. As such, in the event of supply problems, or if items are not in stock, we reserve the right to provide you with information regarding substitute products of equal or greater quality and value, which you may choose to order. Should you not wish to place an order for such substitute products, we will refund any amounts you may have already paid.

Refusal to process an order

We reserve the right to remove any product from this website at any time and/or to remove or edit any material or content thereof. Although we will always make every effort to follow up on all orders, exceptional circumstances may arise that require us to refuse to process orders after the Order Confirmation has been sent, and we reserve the right to do so at any time.

Changes to the website

We disclaim any liability to you or any third party for the removal of any product from this website, for the deletion or modification of any material or content on the website.

Transfer of risk and ownership of products

Risks relating to the products will pass to you from the time of their delivery.
You will acquire ownership of the products as soon as we have received full payment of all amounts due in connection therewith, including shipping charges, or upon delivery, if delivery occurs at a later date.

Price and payment

The price of products will be as stated from time to time on our website, except where there is an obvious error. Although we make every effort to ensure that all prices appearing on the website are correct, errors may occur. If we find errors in the price of the products you order, we will notify you as soon as possible and give you the option of reconfirming your order at the correct amount or canceling it. If we are unable to get in touch with you, the order will be cancelled and you will be refunded the full amount paid.
We will not be obliged to supply you with the product(s) at the incorrectly stated lower price if the error in the price was obvious and unambiguous and therefore if it was possible for you to reasonably identify it as incorrect.
Website prices include VAT, but exclude shipping costs, which are to be added to the total amount payable.

Prices may change at any time; however (except where previously established) possible changes will not affect orders for which we have already sent an Order Confirmation.

Payment

You will be able to make payment with Visa, Mastercard, American Express credit cards, through Stripe circuit, and through PayPal.
To reduce the risk of unauthorized access, your card information will be encrypted. Once we receive your order, we will pre-authorize your credit card to ensure that you have sufficient funds to complete the transaction. Your card will be charged the moment your order leaves our warehouses.
Clicking “Authorize Payment” will confirm that you own the credit card or are the rightful owner of the gift card.
Credit cards will be subject to verification and authorization by the credit card issuer, but if that entity does not authorize payment, we will not be responsible for any delay or non-delivery and we will not be able to finalize any Contract with you.

Returns/exchanges policy

If you are contracting as a consumer, you will have the right to withdraw from the Contract within a period of 14 days.
The withdrawal period referred to in the preceding paragraph shall end after 14 days from the day on which You, or a third party, other than the carrier and designated by You, acquires physical possession of the goods or, in the case of multiple goods ordered through a single order or Mixed Orders and delivered separately, shall end after 14 days from the day on which You or a third party, other than the carrier and designated by You acquires physical possession of the last good. To comply with the withdrawal period, it is sufficient for you to send the notice regarding the exercise of the right of withdrawal prior to the expiration of the withdrawal period.

Once received in stock, the return will be processed and if it meets the required conditions credited back to the payment type used at the time of purchase.
You will receive a confirmation email when the return is successfully completed.
In order for our customer service department to accept the return, each Returned Item must be fully intact and in its original packaging.
WDC INTERNATIONAL SRL cannot be held responsible for any loss, theft or damage to the returned package.
Costs related to the return of Products, excluding Products that are damaged or have proven defects, are the responsibility of the sender.
For all shipments to or from countries outside the European Union, the recipient is responsible for all import taxes, customs, and local taxes imposed by the country in which the shipment is made. Payment of these taxes is essential to allow customs clearance of the order. It is not possible to calculate what the exact amount to be paid for taxes and duties is, so please check them before placing an order.

Links from our website

Where our website contains links to other pages or materials of third parties, such links will be provided for informational purposes only, without control by us over the content or materials contained on such pages or sites. Therefore, we disclaim any liability in the event of any damage or loss resulting from their use.

Written communications

Applicable law requires that some of the information or communications we send to you be in written form. In using this website, you agree that most communications exchanged with us will be in electronic format. We will contact you by e-mail, or by providing you with information by setting up notices on this website. For contractual purposes, you consent to this electronic means of communication by acknowledging that all contracts, notices, information and other communications that we provide to you electronically will comply with the legal requirement that such communications be in writing. This provision does not in any way limit the rights recognized by applicable law.

Notices

All communications addressed to us should preferably be sent through the customer service channels indicated in the “contact” section of our website. Communications will be considered to have been received and properly notified respectively when posted on our website, 24 hours after an e-mail is sent.